Part No.: ECH1210B-SIP-TR - Case 6-106286 - Question: Touchscreen not responding properly?

Question: Touchscreen not responding properly, some moisture observed behind the glass

Answer: Please See for how to trouble shooting Touchscreen
https://desk.zoho.com/portal/itechcompany/en/kb/articles/how-to-troubleshoot-5-wire-resistive-touch

Question: Some moisture observed behind the glass
Answer: Does this Moisture happen during the morning when you turn on the Monitor? If so, please keep the monitor turn on for 24 hours then the moisture will go away when the inside monitor temperature raises up. If the Moisture persist, during the dry environment meaning low humidity you can loosen the back screw (not completely removed) Just slightly loosen the screw, then keep turning on the monitor for few hours, these the moisture was trapped inside the monitor will escaped. Afterward please tighten all the screw back.

See pictures below for reference:

• Related Articles

• Part NO.: EOPW1900SW-INT01-ELO - Case 6-110783 - Question: How to calibrate touchscreen?

  Question 1: Just need to able to calibrate with 8.0.0 but customer is just using single touch only. Answer: We test it (SAWUSBEL61) can work with 8.0.0 properly. Please also specified the requirement in your further orders for ELO driver, so ...

• Part No: AMil-W1730-D12b-AC - Case-6-120162 - Question: One of the Trackballs has quit responding. Is there a way to re enable it?

  Customer Issue: One of the Trackballs has quit responding. Is there a way to re enable it? Solution: First check if there is dirt/foreign object under the trackball and covering the laser. Re-plug the keyboard internal cable. See below instruction.

• Part No.: YOP1700HB2WT-TR - Case 6-110524 - Question: How remove resistive touch and replace LCD to PCAP touchscreen

  TOOLS 3M Double sided tape 1.1mm Screw driver New bracket PCAP screen Touch controller Nylon gloves Fishing line STEPS Step 1: Loosen the 8 screws of rear side and keep aside Step 2: Turn to front side and disconnect LED Cable LCD Cable Touch FFC USB ...

• Part no.: YOP1700HB2WT-TR - SO 110713 - Question: How to clean a 5 Wire Resistive Touchscreen instruction steps.

  5 Wire Resistive Touch A resistive touch screen monitor is composed of a glass panel and a film screen, each covered with a thin metallic layer, separated by a narrow gap. When a user touches the screen, the two metallic layers make contact, ...

• Part No. YPM1500PHB2WT-TR - Case 6-OW-110776-77852 - Question: How to safely remove the damaged film to replace with new one.

  Issue: Damaged Touch Film Because the touch film has been damaged and turned into atomization. Only removing it will make the display work properly. If there are no other problems with the monitor itself. After removing the Touch, the display screen ...